Privacy and Cookie Policy

We believe strongly in protecting your privacy as a customer or if you supply any details and/or data to us in the course of using our website or receiving our email updates.

Under the Data Protection Act 1998 (DPA), we have a legal duty to protect information we collect from you. You can visit our website without telling us who you are or giving us any personally identifiable information.

You are not required to provide any personal information on the public areas of this website. However you may choose to provide personal information by completing the contact form and/or email subscription forms on our website.

You should not complete a contact form or email subscription form if you do not want your personal data to be collected.

You can contact our data controller directly, if you do not wish such information to be collected or if you want your data to be removed at any time, by emailing to: dean@dhglazingandrepairs.co.uk

Use of your personal data

Your information will be held by us and may be used by us for the following purposes:

• to send you requested information and quotations, to contact you or to deal with any other specific request you have; and
• for use in or to assist with marketing and business development activities. For example your information may be added to our marketing database so we can contact you by email, mail, phone or fax to tell you about products or services available from us;

Information and statistics generated about marketing activities may be used by us for planning and management purposes, to analyse our business and/or to conduct market research about our business.

Email alerts and updates

If at any time you no longer wish to receive communications from us, simply email us with the message ‘unsubscribe’ or click on the unsubscribe link we provide in every email we send out. We will remove you from our mailing list immediately.

We will never rent, sell or communicate your data to any third party organisation for the purposes of email marketing.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: All About Cookies and for a video about cookies.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

A list of all the cookie types used on this website by category is set out below:

Performance or Tracking cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Google Analytics

Web analytics that use cookies to gather data to enhance the performance of a website are rated as performance or tracking cookies. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For further details please visit the Google website.

This website uses performance (tracking) cookies, created using Google Analytics and for this purpose only.

Removal of Cookies

You may refuse to accept cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies. For more information about cookies including how to set your internet browser to reject cookies please go to All About Cookies.

You can opt out of Google Analytics tracking.

Third Party Cookies

This website does not use third party advertising or cookies. Any web links to third party websites are not covered by our cookie policy.